As a trade customer your business is very important to us which is why each business has a specific contact who will manage all your needs, from simply ordering your stove and parts to giving you one to one advice on product, installation and even visiting you on site to help ensure all is going well with your build.
Starting from the planning stage we can advise on chimneys systems, fire options and will recommend the most suitable option for each individual property. We then liaise and work with Architects and Contractors to ensure the chimney and stove installation is completed on time and to a high standard.
The partners we work with produce some of the finest homes in the UK, ranging from barn conversions and renovations to underground homes by the sea.
Trade installers can expect good discounts on our range of woodburners and parts along with advice, should you need it, with installation. We create friendly environment in which to do business which includes showing your clients around our showroom and demonstrating a specific fire that you have recommended for them if you would like us to do so.
Can expect access to years of knowledge to help ensure that the fire you recommend is suited perfectly to the home you have designed. We enjoy sharing our knowledge and appreciate you specifying our company. We are happy to spend time with you via phone or in person to help you make the right choices from the outset and can meet your clients either at our showroom or on site to run through any issues or thoughts you may have.
Can expect a high level of service with access to our most knowledgeable people, site visits and timely installation. We will work with your team to ensure that flues are through roofs at the correct time, installation is of a high quality and on time. We will also ensure your clients recieve a good level of service from us with all our installations guaranteed. Our showroom advisors will be able to guide them to a suitable choice and ensure they have a good experience with us.
We are open 6 days a week and always happy to hear from you. Give us a call or email us today to start a relationship that will last for years.